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Low-cost airlines in Singapore: Cost-effectiveness and quality service go hand in hand

  • KenKen
  • Business
  • September-14-2024 PM 3:27 Saturday GMT+8
  • 270

In recent years, low-cost airlines in Singapore have developed rapidly and occupied an important position in the aviation market. Although ticket prices are low, they emphasize that "low cost" does not mean a decline in service quality.

Take Scoot as an example. As a low-cost airline under the Singapore Airlines Group, its fleet is young, usually within six years old, and uses Boeing 787 Dreamliners to operate multiple long-haul routes. On routes operated by Boeing 787, there are also "Scoot's Quiet Zone" and "premium economy class", providing diverse choices for passengers with different needs. At the same time, taking Scoot can also accumulate miles of Singapore Airlines. High-level card members of Singapore Airlines can also enjoy privileges such as early boarding.

In addition to Scoot, low-cost airlines such as Jetstar Asia also have similar advantages. Taking their flights can accumulate Qantas miles. This model of sharing resources and facility services such as maintenance with full-service airlines reduces operating costs to a certain extent.

In terms of service experience, low-cost airlines are even more ingenious. They will launch various interactive activities and themed flights. For example, Scoot has launched "Pokémon" themed flights and "If You Are the One" flights, adding fun to passengers' journeys. On special festivals, the flight crew will also dress up accordingly and send blessings to passengers.

In addition, airlines also do a good job in information transparency. They will use eye-catching fonts on ticket booking pages and in front of check-in counters to remind passengers of the number and weight of free carry-on luggage allowed, as well as the charging standards for purchasing additional checked baggage allowance. After years of development, the low-cost airline model has achieved a high degree of acceptance in Singapore. Low-cost airlines in Singapore are constantly meeting consumers' needs for cost-effective air travel with their unique operating models and high-quality services.